Discovery Has Updated its Privacy Policy
Effective as of October 30, 2007, visitors to Discovery's websites will be subject to a new privacy policy. This privacy policy applies to all users of our websites, including customers of Discovery Store. Discovery Store knows that the confidentiality of purchase-related information is of special concern to our customers, so please visit the new Privacy Policy and contact us with any questions.

Ordering at DiscoveryStore.com is Safe and Easy!
DiscoveryStore.com utilizes Secure Sockets Layer, an advanced data encryption system used to ensure the security and confidentiality of information exchanged between your browser and the Discovery Channel e-commerce servers. All of your personal information (including credit card numbers) will be encrypted and then transmitted from your browser to our e-commerce systems securely. This information can only be unencrypted by Discovery. For more information on secure transactions, please ready our Security FAQs.

We can only guarantee secure transactions with orders placed directly from our website using our secure online ordering system. We cannot guarantee secure transactions for orders sent to us via email.

DiscoveryStore.com's Safe Shopping Guarantee
We guarantee that shopping with DiscoveryStore.com will be safe and secure. This means that you will not be responsible for any unauthorized charges made to your credit card stemming from purchases you have made with DiscoveryStore.com.

U.S. federal regulations provide for a limit on the liability of each credit card holder for fraudulent charges. This limit is currently $50.00. Should fraudulent charges be applied to your card through no fault of your own while interacting with DiscoveryStore.com's secure commerce facilities, and your bank holds you responsible for the $50.00 maximum, we will cover the entire amount up to the full $50.00.

Security FAQs

How can I send my credit card number over the Internet securely?
One problem with communicating sensitive information over the Internet is that almost every connection between two computers over a network involves many intermediate steps. These steps involve a chain of computers that successively receive and forward information until the information reaches its proper destination. This process, called routing, is fundamental to all Internet communication, and any computer in the routing chain has complete access to all the data it receives. This routing process makes it possible for the unscrupulous to intercept your private messages, steal your credit card numbers, or illegally obtain confidential or proprietary information.

However, the DiscoveryStore.com shopping system uses the Secure Sockets Layer (SSL) protocol for secure data transmission over the Internet, thereby preventing the unscrupulous from intercepting your data. SSL, which is the leading data encryption system, scrambles any data sent from your computer to our server in such a way that our server - and only our server - can unscramble the information when your data is received. Because of SSL, intermediary computers involved in routing the information see only gibberish that they can't decipher.

What is encryption?
A traditional encryption system, called a secret-key system, uses a single large number called a key both to scramble (encrypt) and unscramble (decrypt) messages. Secret-key encryption systems are very fast, but they rely on one party communicating the secret key to another party, often by way of a third party such as a courier, before the two parties can exchange encrypted messages. This makes keys vulnerable to theft or tampering while in transit.

DiscoveryStore.com's system does not use a traditional encryption system. Instead, DiscoveryStore.com uses a form of encryption called "public-key encryption," which ensures the privacy of your credit card and other personal information.

How is public-key encryption different from traditional encryption?
Public-key encryption is used by SSL to encrypt and decrypt transmitted data. Unlike secret-key encryption systems, a public-key system uses pairs of keys (key pairs). One key, called the public-key, is used to encrypt messages, while the other, called the private-key, is used to decrypt messages. The two keys are large numbers that are related mathematically in such a way that it takes a very long time to calculate the private-key from the public-key.

DiscoveryStore.com has registered its public-key with Verisign, Inc. When you want to send DiscoveryStore.com an encrypted message, your browser must look up our public-key in a directory maintained by Verisign. The browser then uses DiscoveryStore.com's public-key to encrypt the message, and send us the encrypted message. Only our private-key can decrypt the message sent from you.

Because public-key encryption is much slower than secret-key encryption, SSL uses it only when your browser first connects to the DiscoveryStore.com site to exchange a secret-key called a session key, which both your browser and our server use to encrypt and decrypt transmitted data.

Who is Verisign, Inc.?
Verisign, Inc. is a Certifying Authority (CA). Certifying Authorities are used to ensure that your browser is communicating with the authentic DiscoveryStore.com and not an imposter.

When your browser connects to DiscoveryStore.com for secure transactions, your browser must be assured that it hasn't connected to an impostor pretending to be DiscoveryStore.com. Your browser therefore requires DiscoveryStore.com to authenticate itself before such transactions can proceed. To authenticate itself, our website presents your browser with the proper credentials, called a certificate.

When DiscoveryStore.com set up its secure website, we obtained our certificate from Verisign, one of the most trusted Certifying Authorities in the world. As part of our application, we provided them with certain legal information about our organization, which they used to certify that DiscoveryStore.com is legitimate and should be certified.